NEW eBook: The Carrier’s Guide to Microsoft Operator Connect & Beyond. Download

Zoom Phone
Provider Exchange

Integrate your offering to instantly
unlock the userbase of an ever-expanding UCaaS.

Our approach

Connect, launch and scale

Carrier Automate uses world-leading API bridging and voice-processing media SBCs to enable Carriers to efficiently and effectively enable PSTN into Provider Exchange and other UCaaS.

Our solution is developed in partnership with Ribbon, meaning we are an Cloud Peering Accelerator partner and are fully approved and supported by Zoom.

Connect

As an approved Cloud Peering Accelerator partner we are amongst the select few who can give you simple, quick and practiced onboarding to Provider Exchange.

Carrier Automate provides a guided, frictionless route for getting up to speed and getting to market.

 

Launch

Our go-to-market assistance includes proactive product, support and engineering teams. We can not only work to ensure that your G2M is a success, but also strive to future proof your service.

We help you launch successfully with mapped customer journeys, go-to-market toolkits and full channel support.

Scale

With a simple platform and a solid foundation that you can completely rely on no matter how much you grow, Carrier Automate can set you up for success now and into the future.

With our onboard once connect to many strategy, Carrier Automate is the only solution you will need to tap into multiple UCaaS simultaneously.

The landscape of Bring Your Own Carrier is changing

Zoom have become one of the latest companies to offer their own BYOC solution

With the introduction of Zoom Phone's Provider Exchange, Carriers are able to offer their services to Zoom UCaaS users and as a Cloud Peering Accelerator partner we're here to help.

Zoom UCaaS is utilized by over 300M total users, with 4M of those being voice enabled. With >100% growth year on year these numbers are growing rapidly. We can help you onboard simply to Zoom with minimal complexity and minimal commitment in a minimal timeframe. Rapidly connect, launch and scale your offering as Zoom UCaaS grows.

With Carrier Automate there is no need to invest in significant IT architecture as we provide an intuitive web portal for analytics, number management and order creation which can fully support your Zoom offering. Alternatively we also offer a purpose built tech stack that you can use to build your own offering.

As part of the Zoom Cloud Peering Accelerator program we deliver:

An extensive library of APIs

Our API infrastructure ensures that you can deploy a seamless product, without any need for any further IT development. With our back-end library you can deploy quickly and efficiently.

Automated lead management, order creation and number management

Carrier Automate is not just a name. We enable a fully automated end-to-end process. This includes when customer’s first reach out to you, when creating orders and when managing numbers.

Simple, easy to use portals for both the customer and Provider

We have designed our portals to be simple to use and intuitive to your needs. The Carrier Automate portal has been developed to be able to fully manage your BYOC offering indefinitely.

Expert onboarding services and knowledgebases

We are a world leader when it comes to business telephony. As a globally recognised product we have decades worth of experience in the industry and we have deployed this knowledge to help you onboard, deliver and grow.

Onboard once and connect to many with Carrier Automate

As it stands Teams, Webex and Zoom have a combined 850M users. As part of this 26M are already voice activated. Despite the nuances that set these platforms apart, with Carrier Automate you only need to onboard once to connect to all of them.

With us you are able to roll out on multiple platforms at a fraction of the cost that it would take to self-build a single offering, at a rapid pace and with confidence.

As you can tell from it’s name, Carrier Automate is fully driven by the needs of you, the Carrier. Because of this we have made it simple and effective for Carriers of all sizes to integrate into multiple market leading, global UCaaS systems.

 

Zoom Phone provides a significant competitive edge

The benefits of Zoom integration for Service Providers

The benefits of integrating into Zoom Phone’s Provider Exchange can be split into four main categories.

 

  1. Simplified deployment – Integrating to Zoom affords service providers a simple deployment process. They can quickly and efficiently roll out their services. This means getting new seats onboarded on a short timescale.
  2. Increased revenue opportunities – The number of organizations that are recognizing the upsides of Unified Communications is skyrocketing. With Zoom Phone, Service Providers can tap into the growing demand for integrated voice.
  3. Limitless scalability – In terms of users, Zoom is experiencing over 100% growth year on year. Customers are clamoring for a single solution for all business communication needs and with Webex, Providers can cater to the smallest and the largest businesses.
  4. Expanded service offerings – Service Providers can offer a more comprehensive suite of communications with the inclusion of Zoom.

By integrating Zoom capabilities, Service Providers can expand their offerings and capitalize on new revenue opportunities. At the same time, customers benefit from a leading Unified Communications platform. Zoom simplifies collaboration, reduces costs, and enhances security.

In today’s fast-paced business environment, Zoom is a powerful tool that helps organizations stay connected, efficient, and agile.

 

Want access to a simple and effective value-add?

Talk to us about Carrier Automate

Get in touch

What to expect

Your Carrier Automate journey

From filling out the prerequisites to sales enablement and post-market support, here is what you can expect as you develop with Carrier Automate.

Ensure Scalability

The telecom industry is one of the fastest growing sectors in the world, which is why scalability is one of the core pillars of Carrier Automate.

  • We keep our offering simple. Carrier Automate is one platform that connects multiple cloud UC options.
  • Our infrastructure is Carrier grade. We are best in class when it comes to quality, scalability, and reliability.
  • We mitigate risk for you. As we offer an end-to-end service, minimal investment is required, setting you up for success.

We offer powerful features, as standard. Some of our features include automated provisioning, extensive number management options, analytics, reporting, and emergency calling.

Enable the future of your product

Carrier Automate can boost your offering - now and into the future

We are completely evergreen with major Unified Communication platforms

As a long-term middleware provider, we know the importance of being evergreen with UC Providers. We ensure compatibility, no matter how you tailor your solution.

We develop with the future in mind

Our product development roadmap is geared for the future. When it comes to staying ahead of the market we believe proactivity is key. This is why our roadmap is tailored to not only improve your offering now, but also in the years to come.

We believe that constant improvement is essential

We are continuously improving. This ensures scalability, compatibility, and supportability.

We provide 24/7 support

Our support team is full of industry experts and we deploy robust SLAs, allowing us to provide continued, and, more importantly, uninterrupted world class services.

The advantages of Carrier Automate

Carrier Automate generates value for providers, customers and end users

For Service Providers

With Carrier Automate, Service Providers unlock multiple UCaaS at once. Get to market with no risk to business operations.

For end customers

No matter where they are or what software they use, end customers can improve operational resilience and dramatically improve estate number management.

For end users

End users can add voice functionality whilst working natively within their UC platform of choice. This equates to maximum productivity and minimal disruption.