Microsoft Teams is the most popular offering on the market for UC, but how is Microsoft Teams Operator Connect forcing market change? How is Teams Operator Connect creating waves in telephony? What changes are we seeing in the telephony industry as a whole? What risks do traditional providers face? We can see that the industry is moving away from traditional forms of communications, which are largely made up of on-premise solutions, in favor of cloud-based solutions. But at what pace is this migration happening?