News & Blog
Tom Wright from UCToday interviews Mark Herbert and Jeannie Arthur at the Cavell Enable event in Chicago. Covering topics such as: What are the subjects dominating the conversations you are having with service providers? How is Operator Connect playing out in the marketplace? The launch of Microsoft Teams Phone Mobile. Trends that will accelerate in […]
A growing number of businesses are choosing Microsoft Teams for their telephony needs. The application is familiar (more than 270 million people use Teams to collaborate and get work done), trusted (Microsoft is now the 2nd largest UcaaS provider in the world) and a natural part of how we do business (more than one million […]
Operator Connect vs Direct RoutingHow is Microsoft Operator Connect Different from Teams Direct Routing? What are the criteria for Operator Connect? As a Carrier why can I not just set up Teams Direct Routing?
What is Operator Connect?Why has Microsoft introduced Operator Connect? What does this mean for Teams users? What does Operator Connect mean for Carriers? Mark Herbert explains.
Operator Connect is the latest offering from Microsoft for bringing calling to Teams (the others being Direct Routing or Calling Plans). Operator Connect provides a cloud-to-cloud connection between Microsoft Teams and a telephony service provider’s network, making it easy for organizations to purchase lines and minutes direct from carriers within the Microsoft Teams admin interface. […]